Frequently Asked Questions

What is the Lease Option for my ODMB solution? How does it work?

Should you choose to lease your DMB Solution, Coates will ship and install your Solution with no payment due upfront. After your DMB is installed, you will begin making monthly lease payments over a 5-year term to Huntington Technology Finance. 

Who is Huntington Technology Finance?

Dunkin’ has partnered with Huntington Technology Finance (“HTF”) to provide your DMB leasing option.  HTF is the largest independent lessor of technology in the United States. HTF’s parent company is Huntington Bancshares, a publicly traded (Nasdaq: HBAN), investment grade rated bank founded over 150 years ago. 

What are the benefits of leasing my DMB solution?

• No upfront payment

• Predictable monthly payment

• Flexibility at the end of your lease term

How do I know my monthly lease payment?

When you receive your Coates DMB quotation, click on the HTF Leasing “Link.”  This link will include a lease payment “calculator.”  You just input the cost of your DMB from your Coates quote, and the calculator provides you with your indicative monthly lease payment for the 5-year term, subject to actual products and scope of work required for your installation. You will make no payment upfront - only monthly payments - beginning after your DMB installation.

What are my options at end-of-lease?

• Extend the lease either month-to-month or for a fixed term of 6 months or more.  For any fixed term extension, your monthly payment will be based on the fair market value of the equipment at that time. You can continue to extend your lease for as long as you choose. .

• Obtain ownership of your DMB solution. The buyout amount will be equal to the fair market value of the equipment at that time. Fair market value is defined in your lease agreement. 

• Refresh your DMB system with all new components (including applicable manufacturer’s extended warranties).

How do I submit my lease application?

Your application can be submitted right through the HTF portal.  Just click the HTF Leasing “Link” from your Coates DMB quote, and it will step you through to your lease application.

How do I manage my account with HTF?

Using our Self-Service portal, you can view details of your lease, obtain copies of invoices, update your banking details, and make inquiries to the Inspire support team at HTF.

I have additional questions; how can I reach HTF?

You can contact us by selecting the green “Contact Us” button at the bottom of the screen to send us a message. You can also email us directly as inspire.support@apollo.huntington.com

What is the process after I submit my lease application?  Next steps?

If you choose to lease your Coates DMB, Coates needs to receive a purchase order for your site from HTF no less than 4 weeks before your installation date. HTF can only send Coates a purchase order once you are credit approved by HTF (after HTF receives your lease application). Please engage with HTF as soon as possible to ensure you have enough time to complete the required process if you would like to lease your DMB.  And, if HTF reaches out to you for any additional information in order to complete the approval of your lease application, please be sure to respond and provide that information. If Coates has not received an HTF purchase order for your site by 4 weeks from installation, leasing will not be available for that site.

If you do proceed with leasing, HTF will send you a Lease Agreement shortly after your installation, which will detail the final cost of your installation by Coates and your lease payments. You will then have 25 days to sign the Lease Agreement. If you do not sign the Lease Agreement within that period, Coates will invoice you directly for your installation, plus a $350 Administration Fee and you will not be able to lease your DMB for that site.